Terms and Conditions

Mandos (“Mandos,” “we,” “our,” or “us”) is committed to safeguarding your privacy. This Terms and Conditions describes how we collect, use, store, and share information when you use our mobile application (“App”), website (“Site”), and any other services we provide (collectively, the “Services”). By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Services or share your information with us. For questions, please contact us at [insert contact email.

1. INFORMATION WE COLLECT

We collect information to deliver, improve, and personalize your experience on Mandos. We only collect information necessary to operate the Services, enhance user experience, and comply with legal obligations. We collect information in three primary ways:
A. Information You Provide Directly
This includes information you voluntarily submit, such as when you register, book a table, join a guest list, or contact support. Account Information:To create a Mandos account, we may collect your name, email address, phone number, birthdate, profile photo, and gender (optional). Additional verification information may be required for reservations. Billing & Payment Information: When you make a reservation or purchase tickets, you may be asked to provide payment details. Payments may be processed by trusted third-party payment processors. Mandos does not store your full credit card details. Communications & Feedback: If you contact support, message us on social platforms, submit feedback, or participate in surveys, we collect the information you provide.
B. Information Collected Automatically
When you use our Services, we automatically receive certain information, including: Device Information: Hardware model, operating system version, unique identifiers, device settings, and mobile network details. Log Information: Pages viewed, time spent, access times, crash logs, browser type, and IP address. Location Information: We may collect your precise or approximate location to show relevant events, nearby venues, and offers. You may disable location access in your device settings. Cookies and Similar Technologies: Cookies help us improve your experience, understand usage patterns, and secure the platform. You may disable cookies through your browser settings, though doing so may impact functionality. We do not allow third parties to use our cookies for their own purposes.
C. Information From Third Parties
We may receive information about you from: • Social media platforms (if you register using such platforms) • Third-party vendors supporting payments, analytics, or marketing • Other users (for example, if someone includes you in a table booking) The data we receive depends on your privacy settings with these providers.

2. HOW WE USE YOUR INFORMATION

We use your information to provide, improve, and personalize our Services, including:

• Facilitating event discovery, guest lists, ticket purchases, and table reservations
• Processing payments and bookings
• Sending confirmations, updates, and transactional communications
• Responding to your questions or support requests
• Offering promotions, rewards, or discounts
• Analyzing usage trends and improving service performance
• Enhancing security, preventing fraud, and enforcing platform policies
• Communicating updates to our Terms or this Privacy Policy
• Carrying out any other purpose disclosed at the time of collection

3. HOW WE SHARE YOUR INFORMATION

Mandos does not sell or rent your personal data. However, we may share information under the following circumstances:

With Venues:

To enable guest list entries, table reservations, or ticket fulfillment.

With Trusted Service Providers:

Such as payment processors, analytics providers, email delivery platforms, and cloud-storage partners—only as needed to perform the contracted service.

In Aggregated or Anonymized Form:

To analyze usage, improve the Services, or support marketing activities.

For Legal or Compliance Reasons:

If required to comply with law, government requests, court orders, or to protect our rights, users, or the public.

During Business Transfers:

In connection with mergers, acquisitions, financing, or asset sales. Your information will remain protected under this policy or an equivalent one.

With Your Consent:

In any situation where you explicitly authorize sharing.

4. UPDATING OR DELETING YOUR INFORMATION

You may update or edit your personal information from your Mandos account settings.

To request deletion of your data, contact us at [insert email].

If you request deletion:

• We may retain certain information for legal, regulatory, fraud-prevention, or security reasons
• Backup copies may remain stored for a limited period as required by law
• Deleting your account may limit your ability to use specific services

5. COMMUNICATIONS & NOTIFICATIONS

By creating an account, you consent to receiving:

• Transactional emails (booking confirmations, updates, receipts)
• Important platform notices
• Optional marketing communications and promotions

You may unsubscribe from marketing emails at any time using the “Unsubscribe” link.

Push notifications can be disabled through your device settings.

6. THIRD-PARTY WEBSITES & SERVICES

Our Services may link to third-party websites, tools, or applications. Mandos is not responsible for:

• Their privacy practices
• Their content or security
• How they handle your data

Your interactions with third-party services are governed by their respective terms and privacy policies.

7. SECURITY

We employ commercially reasonable security measures to protect your information, including:

• Encrypted communications (SSL/TLS)
• Industry-standard firewalls
• Secure password hashing
• Restricted access controls
• Third-party audits where applicable

No system is completely secure, and we cannot guarantee absolute protection.

You are responsible for maintaining the confidentiality of your account credentials.

8. CHILDREN’S PRIVACY

Mandos does not knowingly collect personal information from individuals under 18.

If we learn we have collected information from a child under 13 (or applicable age under local laws), we will delete it promptly.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

The “Last Updated” date reflects the most recent revision. Continued use of the Services after changes signifies acceptance of the revised policy.

10. INTERNATIONAL DATA TRANSFERS

Your information may be stored, processed, or transferred to servers located outside your state or country. These regions may have different data protection laws.

By using the Services, you consent to such transfers.

11. CONTACTING MANDOS

If you have questions, requests, or concerns regarding this Privacy Policy, contact:

support@mandosapp.com